Terms and conditions
When booking with us, there is always a deposit of 800 USD/person to secure the spots. The rest of the amount will be paid one month before the beginning of the trip. There is a time limit of 10 days to get the send all deposits, after this time we are no longer able to secure your spots.
Deposits are held for security and Botikresort is not responsible for any cancellations. In the case of a cancellation we give the possibility of finding another person to fill the spot so we can pay back the deposit.
All Speedboats that we use for our transfers to the island from Padang are chartered from one of the most reliable transport companies in the Mentawais, we use this service to get our guests to the island in the safest and fastest way possible.
We are not responsible for weather conditions. If it is not safe, we will wait until conditions are good to go. WE ARE NOT RESPONSIBLE FOR ANY EXTRA COSTS if the weather conditions are bad to travel.
It’s very important to purchase Medical insurance. We do provide first aid in case of accidents with reefs or any other accidents that could be part of a surfing trip in the Mentawai Islands but we are not responsible for any costs that may occur in case of any evacuation. All guests must be covered for medical costs.